Magic Collection

FAQ

Can I return or exchange an item?

We accept returns within 14 days of product delivery, as long as the item meets the requirements outlined in our return policy. We recommend reading it before starting the process.

How long does delivery take?

Orders are processed within 1-3 business days. Estimated delivery time is 3-7 business days depending on your location.

Do you ship to the United States?

Yes! We ship within the United States. Shipping times and costs are calculated at checkout based on your location.

What materials are your accessories made of?

Our accessories are crafted with high-quality materials, including resin, hypoallergenic metal, and premium fabrics, designed to be durable and safe for all hair types.

How do I care for my accessories?

Store them in a dry place, away from moisture and direct heat. Clean with a soft, dry cloth to maintain their shine.

Are your products safe for sensitive skin?

Yes! We use hypoallergenic materials. If you have a specific allergy, feel free to contact us before purchasing and we'll be happy to help.